MEET OUR TEAM
Krystal Shope, Owner and LMT
Krystal Shope is a longtime Grays Harborite, having graduated from Hoquiam High School and later moving to Monte in 2000. She opened Ambiance Massage & Spa in 2004 after graduating from Ashmead School of Massage the same year. Krystal believes in providing excellence in every area of the massage/spa experience as well as three principles in our healing environment: the ability to Relax, Rejuvenate, and Renew out of a genuine love and caring touch for each person who comes in for therapies. She specializes in providing a relaxing, healing, Deep Tissue massage while using Swedish massage techniques, hot stones/spa, Myofascial Release, and trigger point therapy. These techniques are also loved by our pregnant clients as well. It is thoroughly enjoyable for her to help her clients achieve a more peaceful and rejuvenated state of wellbeing. Krystal gained experience in medical billing from working at a chiropractic office for 13 years, before attending massage school. In her free time, she loves reading, gardening, being in nature while hiking & camping, singing at church on the Worship Team, and most of all, spending time with her whole family.
Brita Ness, LMT
Brita is a born and raised Harborite and graduated from AHS in 2008. She attended Body Mechanics in 2012, then joined Ambiance later that year. In 2017, she took a year off to be a first-time mom. Brita enjoys working with all clients to ensure they receive the massage they want/need for that treatment day – as well as working with pregnant women to help relieve the stress baby puts on their bodies. Some training she has includes: Trigger Point Therapy, PNF, Hot Stone/Spa, Deep Tissue, Sports Massage, and more. Her favorite part about her job is how not one body is the same, so every massage is unique - which also gives her an idea of what other classes she should take. She and her husband have a daughter and son, and also have two fur babies. She loves spending time outdoors and doing Crossfit in her free time.
Joann Surratt, LMT
Joann is originally from Phoenix, Arizona and graduated from the Arizona School of Massage Therapy in 2010. Some of her modalities are Swedish, Prenatal, Musculoskeletal, some Lymphatic Drainage and Strengthen/Sports Massage. Joann loves to help people through the power of positive touch to promote healing and comfort to every person that she sees. She and her husband have two sons and a daughter. Joann loves to visit Disneyland with her family, explore, exercise, and dance like no one is watching.
Renee Dagnen, LMT
Renee originally grew up in Montesano but moved away for about 18 years before returning in 2012. While she was away from Grays Harbor, she has lived in Bellingham, Palm Desert, Yakima, and Olympia. Renee attended massage school at Ashmead College and graduated in 1999. She specializes in providing a relaxing, healing, Deep Tissue massage while using Swedish massage techniques. Over the years, she has taken many continuing education courses but has been very impacted by learning the Lomi Lomi style of massage. She has also taken some independent courses on how massage can significantly reduce the need for medications. She has taken breaks during her 24 years of being a licensed massage therapist to start her family and to also earn her nursing degree. Renee has just started working at Ambiance in October of 2023. Her favorite part of massaging is knowing that the client will feel better mentally and physically after receiving a massage from her, as she loves helping people. Renee loves spending time outdoors and with her family.
Kallie Pirianian, Office Manager
Kallie is the Office Manager here at Ambiance. She takes care of the insurance billing and communications, scheduling appointments, and also helps with receptionist duties when needed. Her first day at Ambiance Massage was in November 2010. She likes being able to interact with our awesome clients and ensuring that the office is running smoothly. Kallie is always happy to help, and she will undoubtedly do it with a smile. She graduated from Montesano High School in 2012, and then attended classes at Grays Harbor Community College with the intent of majoring in music. Some of her hobbies are: playing and listening to music, taking glass blowing classes, and spending time outdoors.